Have a question about Slotbox, a casino review, or information published for players in Ireland? We welcome clear, specific messages and aim to point you towards the most useful information available on our site.
Slotbox provides independent-style editorial information about online casino topics. We are not a casino operator, payment provider or customer support desk for gambling websites, so our role is limited to general guidance and website assistance.
Please remember that gambling is for adults aged 18+ only. If gambling is causing concern, our responsible gambling information may be a better starting point than contacting us about a gaming issue.
What is the best way to reach us?
The only contact method provided by Slotbox is email. Send your message to [email protected], using a subject line that briefly explains what you need.
For website feedback, a subject such as “Review question” or “Website correction” helps us understand your request quickly. Please do not include passwords, payment details, identity documents or other sensitive information.
What should you include in your message?
Tell us which page or topic you are referring to, what appears unclear, and what you would like us to check. If a link is relevant, copy the page address into your email rather than sending private account information.
For a possible factual correction, explain what you believe is inaccurate and, where suitable, describe the source of your concern. A concise message with useful context is easier to review than a general complaint.
Which topics can we help with?
We can help with questions about Slotbox content, navigation, broken links, general casino review wording and responsible gambling information. We can also receive suggestions for subjects that would be useful to Irish readers.
Our editorial team can consider reports about information that may be out of date. Any update depends on the detail supplied and the information that can reasonably be checked.
Which topics cannot we help with?
We cannot access player accounts, reverse bets, process withdrawals, recover passwords or investigate payment disputes for another website. Those matters must be raised directly with the relevant operator through its official customer service channels.
We do not provide personal financial advice, guarantee winnings or recommend gambling as a way to earn income. Never send us card numbers, account credentials or copies of identification.
When should you expect a response?
We review messages as part of our editorial and website support work. Response times can vary according to the subject, the detail required and the volume of enquiries received.
If your message concerns an urgent gambling harm issue, email contact is not an emergency service. Consider speaking with a trusted person and using recognised support services in Ireland. Keep your message focused, and send a follow-up only if your original enquiry needs clarification.